E-mail signature

For e-mail signatures, the recommendation is to not include a logotype, since it will not display correctly depending on the system. A uniform e-mail signature for all state officials has thus been developed that reflects the structure and colours of the logotype of the government.

It is recommended to not insert the logotype in an e-mail signature for several reasons.

Depending on the configuration of the recipient’s mailbox, most of the time the logotype is not displayed and as a result the control of the signature display can become unreliable. Added to this is the fact that the display of images is often disabled in mailboxes for security reasons.

A logotype inserted as an image into an e-mail is generally displayed as an attachment in the recipient’s mailbox. The consequence of the systematic use of a logotype inserted as an attachment therefore is that e-mail recipients may no longer distinguish e-mails containing a genuine attachment in a DOC, PDF, PowerPoint, etc. format from e-mails containing a logotype as their only attachment.

The logotype inserted as an attachment furthermore unnecessarily and significantly increases the size of the e-mails. This has significant repercussions for recipients in the event of them downloading their e-mails abroad via roaming or a low-speed connection.


Example of an e-mail signature

Email signature with the following numbered elements: 1. name, 2. title, 3. THE GOVERNMENT OF THE GRAND DUCHY OF LUXEMBOURG, 4. Ministry, 5. Department / Administration, 6. contact details
  System Font Size Line Spacing Font Colours in Outlook
1 Calibri Bold 11 pt Single Dark red
2 + 5 Calibri 11 pt Single and blank line Black, Text 1, Lighter 35%
3 Calibri, majuscules 11 pt Single Black, Text 1, Lighter 35%
4 Calibri 11 pt Single Dark red
6 Calibri 11 pt Single Black, Text 1, Lighter 35%

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